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Benefits

The VA is working to reduce the wait time for disability benefits, which at its peak averaged 280 days. The president vowed to end the wait in 2014.
Benefits

Use our data, share your story: CIR launches VA backlog API

When we published our interactive map of the Department of Veterans Affairs’ backlog of disability benefits claims in August, our goal was to highlight the delays’ impact on veterans across the country. Updated with new data from the VA each week, the map also serves as an ongoing accountability tracker for the agency’s progress on

Benefits

VA backlog follows veterans to the grave

Sheryl Cornelius, widow of Jack Cornelius, a Vietnam veteran who killed himself in the family home in 2009, visits his grave at a cemetery in Hinton, Okla. With her are her sons, Jim Ray (left) and Ian Ray; Ian's wife, Robyn Ray; and their two children, Abbigael Graice and Eli.Paul Hellstern/For the Center for Investigative

Benefits

VA rewarded top officials with bonuses, despite growing claims backlog

In August, the VA’s inspector general said the weight of paper files at the agency’s Winston-Salem, N.C., office had compromised the structural integrity of the building.Office of the Inspector General/Department of Veterans Affairs The Department of Veterans Affairs handed out millions of dollars in bonuses to top officials over five years, even as the number

Benefits

House committee leader calls for head of VA benefits to resign

WASHINGTON – Concerned about broken promises of assistance for the nation’s veterans, Rep. Jeff Miller, chairman of the House Committee on Veterans’ Affairs, called today for the head of the agency’s benefits administration to resign. Allison Hickey, the VA’s undersecretary for benefits, is seen at a hearing last year.C-SPAN screen shot Allison Hickey, the VA’s

Mar 20, 2013
Benefits

VA’s ability to quickly provide benefits plummets under Obama

The Department of Veterans Affairs has failed to provide key information to Congress and the public that shows the agency’s ability to quickly provide service-related benefits has virtually collapsed under President Barack Obama. Internal VA documents, obtained by the Center for Investigative Reporting and authenticated by the agency, reveal that delays newly returning veterans face

Mar 11, 2013
Benefits

Infographic: Veterans waiting longer

The Department of Veterans Affairs tracks and widely reports the average wait time for benefits: 273 days. But internal data indicate that veterans filing their first claim, including those who served in Iraq and Afghanistan, wait nearly two months longer.

Mar 11, 2013
Benefits

Despite VA pledge to improve, more veterans face long wait for benefits

Army veteran Michael Grabski and his wife, Sandra, search real estate websites in their Napa apartment. The Department of Veterans Affairs expedited Grabski’s 2-year-old claim for post-traumatic stress disorder and a knee injury after his case received media attention.Michael Short/Center for Investigative Reporting Under fire for its growing backlog of disability benefits claims, the U.S.

Feb 8, 2013
Benefits

Accuracy isn’t priority as VA battles disability claims backlog

Video: Adithya Sambamurthy  |  Read full transcript U.S. Navy cook Hosea Roundtree watched the 1983 shelling of Beirut from the deck of a ship, feelings of helplessness washing over him as people perished onshore. That memory haunted him, resurrected in flashbacks eight years later after a tour in the Gulf during Operation Desert Storm. But

Nov 9, 2012
Benefits

Video: Errors at the VA

The U.S. Department of Veterans Affairs denied Navy veteran Hosea Roundtree’s disability benefits claim for post-traumatic stress disorder and depression, saying it could find no evidence that he was in combat. When a VA claims processor tried to intervene, she says she was forced out. Veterans’ advocates say Roundtree’s case illustrates the VA’s priorities: productivity

Nov 9, 2012
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