Workers say poor training, shifting deadlines and clunky technology produced chaos. Now, a lawsuit and government reports are echoing their claims.

Byard Duncan
Reporter and Producer, Collaborations and Engagement
Byard Duncan was a reporter and producer for engagement and collaborations for Reveal. He managed Reveal’s Reporting Networks, which provide more than 1,000 local journalists across the U.S. with resources and training to continue Reveal investigations in their communities. He also helped lead audience engagement initiatives around Reveal’s stories and assists local reporters in elevating their work to a national platform. In addition to Reveal, Duncan’s work has appeared in GQ, Esquire, The California Sunday Magazine and Columbia Journalism Review, among other outlets. He was part of Reveal’s Behind the Smiles project team, which was named a Pulitzer Prize finalist in 2019. He is the recipient of two Edward R. Murrow Awards, a National Headliner Award, an Al Neuharth Innovation in Investigative Journalism Award, and two first-place awards for feature storytelling from the Society of Professional Journalists and Best of the West. Duncan is based in Reveal's Emeryville, California, office.
Whose vote will count?
From problems with vote-by-mail systems to voter suppression, we examine the potential for chaos in the 2020 elections.
Work for the U.S. Census Bureau? We want to hear about problems you’re facing
If you’re a census worker interested in sharing your experience, we want to hear from you.
Work for the U.S. Postal Service? We want to hear from you.
If you’re a postal worker interested in sharing your experience, we want to hear from you.
Pandemic, protests and profits
Protesters around the country are pushing to loosen stay-at-home orders. Meanwhile, some Amazon workers say not enough is being done to protect them.
Essential workers
Farmworkers, grocery store clerks and airline employees are on the front lines of the coronavirus crisis. But what’s being done to protect them?
COVID-19 in the ER
An ER doctor in Seattle gives a firsthand account of treating COVID-19 patients. Plus, an Iraqi man seeks justice for atrocities at Abu Ghraib prison.
Think globally, report locally
A high number of high school sports concussions. A low number of arrests for sexual assault. Reveal’s Reporting Network digs in.
Help us! Share your Amazon warehouse injury records
If you work or have worked at one of these warehouses, you can obtain records.
How we built Reveal’s Reporting Networks
We’re helping local reporters turn our national investigations into stories in their communities.